Businesses can’t afford to overlook the vital role that design plays in the success of their organization.

If your business understands the importance of great design, but you aren’t sure how to get there, you’ve found the right article. While there are many different UI UX design trends that you can implement, there are some main ones that stand out and will help you improve your business’s design in no time.

Curious to learn more? Keep reading to learn about some of the best UI UX design trends you should start using in 2022.

Implementing Dark Mode in UI UX Design

There’s no doubt that dark mode is one of the big UI/UX design trends that’s set to change website design in 2022. While it’s been around for a while now, it’s only recently that we’ve seen it become more mainstream with the likes of Apple and Google adopting it in their operating systems.

We expect to see dark mode become even more popular in the next year or two. This is because more and more designers start to adopt it in their work. So if you’re not already using dark mode, now is the time to experiment with it!

Optimization for More Screen Sizes and Pixels

The proliferation of mobile devices has led to a big shift in UI/UX design. Designers are now required to design for a multitude of screen sizes and pixels.

This has led to a focus on optimization for more screen sizes and pixels. As a result, we are seeing a trend towards more responsive and adaptive design. This means that UI and web design will be more fluid and flexible, able to adapt to the changing needs of users.

Minimizing Complexity

Another big UI UX design trend is minimizing complexity. This means making designs that are simpler and easier to use.

This is often done by reducing the number of elements in a design, or by making them more consistent and predictable. This trend is driven by the need for faster and more efficient design, as well as the increasing popularity of mobile devices and touch screens. interfaces.

3D and Animations

Animations can help to make a design more engaging and user-friendly. They can also help to add personality to a design and make it more memorable.

As more designers learn how to use animations effectively, we can expect to see more interesting and innovative designs in the future.

User Experience and Content Localization

In a globalized world, it’s more important than ever for businesses to be able to reach customers in their native language. This means that UI/UX designers need to be able to create a user experience design that can be easily translated into different languages.

Localization can be a challenge, but it’s becoming more and more important as the world gets smaller. Get in touch with a digital transformation agency for more information.

Keep Up With the Latest UI/UX Design Trends

As a result of the increasing popularity of mobile devices, the demand for responsive UI UX design has never been higher.

To keep up with the ever-changing landscape of design, it is important to be aware of the latest trends. By doing this, you can ensure that your designs are responsive and innovative.

For more articles like this, check out the rest of our website!

During the COVID-19 pandemic, customers have increased their use of service channels to resolve issues. Of those customers, 56% said they prefer to use the phone.

The company Ameyo, estimates that a 15% increase in first call resolution results in a 57% reduction in repeat calls.

How can companies improve their resolution rates while customers prefer the phone over self-service options? They can integrate the Salesforce Open CTI with their call center.

Read on to learn about Open CTI and the benefits it offers to customers and their service agents.

What Is Open CTI?

CTI stands for Computer Telephony Integration and connects a computer to a softphone enabling call-to-click functionality.

The Salesforce Open CTI is a cloud-based API that integrates third-party telephony services with the Salesforce Call Center platform. Customer service agents can make outbound calls directly from a Salesforce record.

5 Benefits of Open CTI for Salesforce Users

The Open CTI offers developers and users more benefits than Salesforce Dialer. Open CTI’s advanced functionality includes:

• Voicemail with multiple messages per user
• Inbound call routing to the correct department or agent
• Listen to live calls that are in-progress

To learn more about the differences between Open CTI and traditional CTI adapters, follow this link.

1. Increased Productivity

When a call comes into the call center, Open CTI checks the number against Salesforce. If there is a match, it loads the customer’s data to the agent’s desktop. The information is displayed in a single window, removing the need to navigate multiple screens.

If the number is not in the system, Open CTI automatically creates a new record.

Users can also easily transfer calls, place them on hold, or terminate them if needed. Auto dialing, calling from the Salesforce record, and auto-call logging are time-saving benefits Open CTI provides.

2. Better Customer Experience

Customers do not have to repeat their information to the new agent after being transferred. This reduces frustration and the number of angry interactions.

Agents can schedule calls, messages, or follow-ups with Open CTI which helps to improve the customer experience. With the customer information in front of them, agents can also personalize their calls for each customer. Seeing the sales history also helps with new sales conversations and encouraging conversions.

3. Cost-effective

Open CTI saves money compared with using traditional phones. There is no need to supply a phone for each desk, nor maintain the physical infrastructure such as wiring or phone jacks.

4. Configurable

Using Open CTI, users can configure their softphones to meet their needs and aid in call resolution. In addition, they can add or remove relevant analytical data and client information from their agent dashboards.

5. Flexible IT Support

Open CTI is cloud-based which means it works with any browser and on any computer system. Also, CTI adapters do not need to be installed on individual computers, saving IT costs and labor.

Increase Your Team’s Productivity with Open CTI

Save money and time, and improve productivity and the customer experience by using the Salesforce Open CTI for your call center.

For more helpful sales and technology-related articles, check out the Business section of our blog!

You considered installing hardwood floors throughout your restaurant but decided against it. The red carpet is classy and creates an upscale ambiance, but the wood looks great in the lobby.

You also thought hardwood bathroom and kitchen room floors were a terrible idea. Those spaces have tiled floors instead.

While it’s nice to have different types of flooring throughout your business, cleaning them is a different story. You can’t clean carpet the same way you would tile.

Read on if you’d like floor maintenance tips for different types of floors. We’ll talk about cleaning hardwood flooring, carpet, tile, and more.

Cleaning Hardwood

How often you clean depends on how much hardwood depends on how much foot traffic you get. The more people step on the floor, the more you have to sweep and dust.

You should generally vacuum, sweep, and dust dirt and debris weekly for hardwood floors. Stick to wood-safe chemicals for deep cleaning flooring.

Cleaning Carpet

A helpful tip to remember is to use carpet cleaning supplies on carpets. That probably sounds redundant, but it’s good to know because you want products that rinse and absorb readily.

For example, stain removing laundry detergent requires too much water to rinse. Any remaining detergent can attract dirt. Vacuum at least twice weekly to remove germs and dirt.

Try not to wear shoes on the carpet, if possible. Your shoes are germy dirt magnets. Steam cleaning helps break down deeply set bacteria and dirt. You should try steam cleaning at least once a year.

Cleaning Tile

Tile is a much easier job than cleaning carpet or hardwood. All you need is a broom or vacuum. Cleaning tile flooring is ideally a weekly job. Sweep or vacuum debris and dirt and wipe away spills.

Sponges, cloth rags, or chamois mops are perfect for tile flooring maintenance. Do not use sponge mops. A sponge mop won’t absorb dirty water but instead push it into the grout.

Despite how easy it is to clean tiles, they’re relatively high maintenance. Click the link to learn more about tile and grout maintenance.

Cleaning Vinyl

Moisture and vinyl don’t get along. The trick to keeping vinyl in good condition is to wipe away spills as soon as they happen. Use soft materials (like microfiber) to dry away moisture.

Leaving vinyl flooring wet for too long can damage the laminate and wear away the adhesive. You should use mild, vinyl-safe cleaners to remove deeply embedded dirt and germs.

Cleaning Linoleum

Linoleum flooring maintainable is simple; just dust or vacuum and follow up with a damp mop. However, linoleum may accumulate a lot of marks over time.

Generously apply linoleum-safe wax and polish the floors with a damp rag. You’ll get rid of scuffs and skids easily with this method.

Learn to How Clean Different Types of Flooring

There’s a cleaning method for different types of flooring. Linoleum takes substantially less effort to  clean than carpet. And all Cleaning tile flooring takes is sweeping each week.

If this article was helpful, there are many more informative ones like it on the website. Take your time and browse the selection for more beneficial advice.

As a business owner, you have enough on your plate. The idea of writing a blog every week or so just feels impossible.

Make no mistake, web content is an absolute must, even in the era of social media and video. Customers rely on the info your site provides, and if you’re not staying up to date…well, you can kiss that #1 spot on Google goodbye.

Of course, you don’t have to do it alone. Below, we’ve listed four of the best reasons for hiring a website content writer. Keep reading to find out how you can beef up your blog!

1. Audiences Crave Written Content

Blogging might seem like a thing of the past, but don’t get it twisted, 77% of Internet users read blogs.

By not providing a collection of great web content, you’re doing yourself and your audience a disservice.

Written content is an excellent way to offer important information to your customers. They want to learn and be entertained.

For businesses, this means there’s an important pain point to hit. By providing that content customers crave, you’ll earn their loyalty, which often translates directly to sales.

2. You’ll Improve Your SEO

If you’re not on the first page or two of a search engine, you may as well not have a website at all. Of course, one of the cornerstones of SEO is content marketing.

By writing articles that incorporate high-value keywords as well as internal and external links, you’ll perform significantly better on search engine queries.

Furthermore, establishing a business blog allows others to link to your website. These links are essential, as the more sites that link to your website, the more authority you have according to search engines.

3. It’s Faster and Easier Than You’d Think

Think you can’t afford a content writer? Think again!

You don’t need to bring in a new hire. Instead, you can save a ton of money by outsourcing your content writing needs.

Rest assured, you’re still going to get high-caliber work. You’ll even have final say over the project

However, since you’re not spending money on onboarding or new supplies, you can reinvest that cash into your business.

And if that isn’t reason enough, it’s worth noting that you can hire a content writer ASAP. Check out this link for more info on how.

4. Poorly Written Content Ruins Your Reputation

Imagine you’re about to make a huge purchasing decision. You decide to do some online research, so you check out one of the blog posts Google recommends.

A few sentences in, something starts to feel off. The post is full of grammatical errors and misspellings.

Suffice to say, you wouldn’t trust that source anymore.

Writing articles on your website functions the same way. If you’re publishing post after post filled with errors, you’ll lose the audience trust you’ve worked so hard to build.

Professional content writers deliver quick, well-written content that’s almost ready to publish when it reaches your inbox. Just make a few adjustments if necessary, and you should be good to go.

Invest in a Website Content Writer Today

A website content writer offers more to your business than just pages of blogs. They offer SEO experience, audience value, and a chance to build your brand’s reputation.

Whether you’re thinking of hiring an in-house team member or you’d rather outsource, know that hiring a content writer is a wise investment.

For more tips on growing your business, make sure to check out the rest of our blog.